Air Conditioning & Heating Repair

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REVIEWS

Todd Bailey

17:24 13 May 19

Worked with Windy City Air Conditioning & Heating and all we can say is how professional and what a pleasure to work with them. They know their business inside and out and delivery excellent service. If you need to have your HVAC serviced or even just do preventative maintenance this is the company to call.

Phyllis Palmer

14:48 09 May 19

Vern and his crew are the real deal. Professional, courteous, on time, and respond quickly to requests. I'm blown away by the level of knowledge that both the office AND the technicians exhibit and it starts as soon as you make the call and ends with a "thank you" when the job is completed. I love this family run business that Vern and his wife have created. If you want personalized service that is ALWAYS better than a big company... call Windy City!

Barrie Carter

02:00 11 Feb 19

I have several rental houses and I have been using Windy City for two to three years. I am very satisfied with their prompt, reasonably priced service. I would recommend them to to anyone.

Maria Maglalang

21:09 17 Jan 19

Steven Gershman

18:01 01 Sep 18

Renee was great found the problem and fix it in a timely manner

Brandon Cross

21:02 13 Aug 18

Did a good job or working with some of my difficult tenants. Got out quickly and did a cleaning. Happy with the response time and the communication!

Nancy Paccione

16:44 30 Jul 18

Our heating went out this winter and our home warranty service was totally useless. They took 2 weeks, the HVAC company they referred was helpless and waiting on the home warranty company.After being cold in the house for 2 weeks and spending countless hours on hold with the home warranty company, we decided that we'll just get it done by another company outside of our warranty.We were referred to Windy City Air by a family member and decided to call. They had 3 vans at our home the very next day.They showed us exactly what was wrong. We appreciated their honesty and decided to ask about our air conditioning unit, since it was the same age as the heater. It was very old too, and we didn't want to chance it, so we decided to replace that as well.We were so pleased with the work Windy City did in our home! They were very pleasant, neat, and efficient. My husband would hang around them as they were doing it asking questions. They'd give him an in-depth explanation as to why. Basically it was better to do things right than just to get them working, as it'll help the longevity of the system.They came back months later to add more gas for the air conditioning unit (since it they could only get a certain amount in, in the Winter weather).Thank you Windy City!Great all around, and would highly recommend them!

Bonnie Pereira

20:54 04 Jun 18

I called them first thing in the morning Monday, June 4th, and a service professional was at my trailer at 11:30a.m. the same day. I was very happy to be given the truth that I simply needed a repair and the coils cleaned, instead of a completely new unit. Javier Lopez was quick and efficent, and very courteous as well. I felt very safe with him in my home. I even SAVED 40.00 by joining the Premiere Customer Club!! I am VERY satisfied with their service, and they will be the only A.C. Repair company I will keep on my list!!

Keith Bettinger

16:42 02 Apr 18

I wouldn't use any other HVAC company. Javier the technician was extremely neat. He also was very knowledgeable and polite. Windy City AC and Heat is at the top of my list.

Erik Mensch

23:49 26 Dec 17

The best AC/heat service ever!!! They answer at 4am on the weekend and are on top of things. Everyone is so friendly. Thanks for fixing my heat!!!

Mark Mraz

19:56 14 Nov 17

Thanks Rene and Windy City... great job. Rene was on time and professional throughout explaining exactly what needed to be done and alternatives. He even cleaned up the mess I made before he arrived.

Jean Maloof

20:54 28 Oct 17

i have had many techs here at the house over the years but none as good as Javier. He was courteous and very helpful in his explanations. I am very pleased and thankful when Ii get good service since it so rare.

Online Orders

22:35 22 Aug 17

Judy had Cleveland dispatched and at our location very quickly. Cleveland was very thorough and had us back in the cool in no time at all! Gerat company and people!

Ryan Thomas

22:34 18 Aug 17

Rene came by to service our unit and he was really knowledgeable and helpful. Plus, he was honest about the work. I would recommend them to others!

Tom Crumpley

19:44 27 Jul 17

Vern was really helpful on keeping costs down. Rene is a high quality technician good job and fair price all around.

Samantha Barnett [Keller MS]

05:21 23 Jul 17

Informative, helpful and honest! Took the time to explain and show everything to me. Didn't jump right to the most expensive solution, but worked with me to find something that would fix the issue within my budget. The technician Rene was great!

Jerry Ortolano

04:56 03 Jun 17

Windy City Air was one of a number of air conditioning (A/C) companies that were referred to me from time to time by my home warranty company. Over time, I got to see how they compared with other A/C companies and always felt more secure with Windy City. They always managed to find the problem, fix it and I never had to call them back or call the warranty company to report poor workmanship as I did several times with other companies sent out to make repairs. Over time the warranty company and Windy City parted ways, but I was so impressed with the techs that Windy City sent out that I decided to make them my maintenance company for heating and air. During a recent inspection, the technician reported to me that several components were worn and would like fail this summer and that I should be mindful in any change in functional performance and contact my warranty company. I called and spoke with the CEO, Paula, and told her I would like a quote on both the replacement of those components her tech found to be likely to fail and the cost of an entirely new A/C system. She turned the request around in one day and I received quotes for both. Paula asked me if I had any questions but did not pressure me to make a decision. About a week later I decided to go for replacement parts and asked Paula if she could get her techs to re-route my secondary drain pan lines to another part of the house on the same day they came to replace failing components. She agreed and we scheduled a mutually convenient time to get all the work done in one day. Two technicians came at 7AM promptly, their scheduled arrival time, and they were ready to work. They introduced themselves, put mats on my floors so they would not soil the floors they used to access areas of the house they needed to go through. That showed a sign of respect for property. They asked me if there was anything I would like to bring to their attention about the job to be sure there were no misunderstandings of what was to be done. That shows professionalism. They worked the entire day stopping for only 10 minutes to eat lunch and they brought their own drinks too. That shows preparation and a commitment to getting the job done. I mentioned at the outset that I needed to leave the house by 4:30 and they assured me that it was hard for them to predict but they would do all they can to respect the timetable. And they left the premises spotless at 4:30 exactly with a fully functional A/C system and a very satisfied customer. If you need a hassle-free heating and air conditioning company, call Windy City in Las Vegas. It's the only place I know where the CEO talks with you directly and extends herself to make certain her customers are truly satisfied.

Ken Balfour

17:29 13 May 17

Andrew Porterfield

17:46 05 Feb 17

Martin Lether

18:12 18 Jan 17

I own a commercial property management company and only use windy city AC. Great company! I've used them for several years now and I'm very happy with their services.

Tom Harman

14:36 12 Dec 16

Very happy with the service. They are always when you need them.

Brandon Frisco

03:30 06 Dec 16

The most honest AC company you can find. The owner will do what he needs to make sure every customer is 100% satisfied. Thanks.

Jana Franklin

14:06 08 Nov 16

Abby Silver Moline

18:17 26 Oct 16

Extremely honest. Our tech Andrew was great explaining everything we needed to know

susan dute hover

03:40 29 Jul 16

Contacted Vern, he came as a referral, and I am so grateful. He came right out and was extremely professional, knowledgeable and their services were at a fair price. (I shopped around and they were the most comprehensive and at the right price) Vern explained in detail what would be needed to get my air conditioning/furnace system back on line. The team that came out, special thanks to Andy, Bruce and Juan, these guys were terrific. It was a big job, but they worked late and non stop until it was completed. Excellent customer service, I highly recommend this company and team!

Girolamo Ortolano

18:36 30 Jun 16

Joseph Camacho

14:21 08 Jun 16

This could have been a nightmare but windy city was very helpful and understanding. They explained everything so I could understand, showing me pictures so I could see what the problem was which was a different experiance then ive ever had with a AC company. I highly recommend Windy City Air because they are honest and fair. Along with great work and clean.

Tiffani Planck

17:16 21 May 16

Came out to do the seasonal service and check up. Signed up for their great plan that includes both seasons for half the price of other companies. Professional, knowledgeable and feel better knowing my air conditioner is ready for the summer!

Aljay Lumapas

07:06 11 May 16

Windy City Air-conditioning and Heating L.L.C. is one of the best in Las Vegas if not the best. Vern Rettig is very professional and knows everything about AC and Heater needs. Definitely recommend him to my friends.

Mark Cross

03:01 07 Dec 15

He's the man for the job he is very skilled.guarantee good work.a true professional

Benny Iz

19:31 06 Feb 15

Windy City Air did a great job. They had a quick turn around time for service. Our company will continue to use them when we have HVAC needs for our modular office trailers. What else do you need other than quick service, reasonable prices, and a happy customer? Thanks again for a job well done. - Ben

Frank Mazur

20:38 18 Nov 14

We definitely give Windy City a 5 star rating! We had many quotes for a new air conditoner, and they came in thousands below the others, proving the others were trying to rip us off. Windy City installed a beautiful Lenox a/c about two years ago and it has slashed our a/c bills dramatically. We have also used them twice a year for maintenance. They always call to set up an appointment in the spring and fall, show up on time and do a fantastic job. The unit was installed flawlessley and works beautifully. Their service people are prompt, courteous and knowledgeable. I would advise anyone to use this company - you cannot go wrong.

Abby Moline

22:15 07 Nov 14

When our a/c went out during a very hot August day, we needed to find someone fast. Windy City was totally booked but said they be at our house before the days end. Best of all Tammy kept me updated on how things were going time wise. About 7:30pm our serviceman rang the bell. He found the problem to be just a capacitor and fixed it immediately. There it was, over and done with no hype, no trying to sell us something, just fixed the problem and gone. We were so pleased. Thanks WindyCity. Nice to have good old fashioned "Chicago" service again in the desert.

Jim Wilson

19:03 03 Nov 14

These folks were on time and brought everything the first time. One industrious visit and the job was done! I can't see how you could ask for more!

Julie Burke

18:28 24 Jun 14

We had our a/c units serviced by Windy City Air last weekend. the gentleman who came out called to inform me that he was running late. When he got here, he worked diligently to inspect and clean and test both units. I was happy to sign up for the Valued Customer program to insure priority response if my unit fails in the future.

Kimberly Miles

20:17 28 May 14

Windy City Air Conditioning & Heating serviced my air conditioning unit and I was very pleased. They were reliable and very knowledgeable. I highly recommend them!

Dan Boles

16:52 23 May 14

I've rarely given a company a five star review. Vern is worth it though. Mobile homes are tricky and many companies do not know what their doing. At least that has been my experience. Windy City's proposal was the best in town.

B Parmley

02:47 23 May 14

Vern Rettig of Windy City Air Conditioning & Heating is very straight forward and honest. He is very informative about what is wrong and why you need to repair or replace a unit. Also, his prices are great and he doesn't recommend something you don't need. How refreshing. Thank you Mr. RettigBetty Parmley

Michael Yee

00:06 23 May 14

Windy City Air is the ONLY choice when it comes to A/C and Heating needs. Not only are they knowledgeable and experienced they actually look and offer advice on how to SAVE you money not gouge your pocket. This family run business truly operates with the attitude of treating their customers like a part of their family.

Scott Merritt

12:16 05 Apr 14

Windy City did a good job of servicing the very old units in the home we moved into, which was important given my wife's respiratory problems. They arrived when they said they would, confirmed in advance, and provided the service at the quoted price. I will continue to use them.

Rosemary Appelt

22:23 30 Jan 14

windy city air conditioning and heating was one of 3 companies that gave us quotes when we wanted to revamp our system to get rid of the cold areas. They were very professional and came up with ideas and information we had not considered. There bid and recommendations were less than the other two but the quality of their work far exceeded our expectations. The crew was supervised and professional at all times. They even came in under budget. Since the original work the unit under warranty had a problem. The part was of course not the usual size. They went above and beyond to find one locally and get the heat back on. Their communication is excellent as to job updates, cost, parts, arrival times. You are never left wondering what is happening because they let you know. I have recommended Windy City to anyone who will listen and will continue to use them in the future. If you want someone who is honest, trustworthy and backs up their work look no further.

FirstT Last

20:28 18 Jan 14

What a releif to find a company that doesn't over sell the service.As a small business owner i need to watch every dollar.Windy City Air conditioning came out to my business (on time) gave me there price to do a three year service agreement (per my lease).Not only was it the best deal but with there Discount Club offer I saved even more money.I was so impressed with every one I talked with from the office to the worker that came out, I decided to go ahead and have them service my home as well. Great Job. The worker that came out to the house noticed that we take our shoes off and with out asking him he came prepared with slip on boots to protect the carpet. Very nice touch.Highly recommend you give them a call.Rainbow Mattress & Furniture owner

Kellen Kautzman

20:03 04 Nov 13

I am signed up for the Windy City Air membership and it simplifies having to call someone when the seasons change and so far it's saved me money.

Kennith Boykins

01:31 09 May 13

Highly recommended!!! called and was greeted not by staff, but by the owner himself. At call back,the staff was up front and friendly, called 10 minutes prior to arrival as stated had the situation diagnosed within 10 minutes after arriving offered an "if it was mine scenario" let me choose $ options and was completed in under an hour. The tech, (Jim), was very clean and courteous. A true working mans AC company, My AC company! Thank You Windy City

Gabriel Le Roy

04:35 20 Dec 12

Ginger Blackburn

16:28 11 Dec 12

We used Windy City Air this past summer when our AC died. They came out to our place quickly and their technician was very friendly and professional. We had friends who had to wait days in the peak of the summer heat before they could get their AC serviced, so we were very happy! Highly recommended 🙂

Todd Heskett

18:15 10 Dec 12

Great service. They are exceptionally good at heating and air conditioning repair and maintenance.

Next Reviews

OUR SERVICES

Air Conditioning

Commercial HVAC

Heating

About the company

AIR CONDITIONING REPAIR

When you choose us you get the reliability of Windy City which means:

Always Being There

Air-Conditioning or Refrigeration systems can fail at any hour. Windy City is always there and ready to help. With a 24/7 live representative call center to answer the phone when you call, you can rest assured you will never talk to a machine.

Knowing Who to Expect

When you schedule a service request with Windy City, you can have piece of mind with our patented Technician Profile E-mail. We send an e-mail that includes the technicians name, photo, and credentials before he/she arrives.

Up-Front Pricing

Windy City uses a flat rate pricing program to determine what price to charge you for a specific repair. This is an industry standard rate. to ensure that customers are charged the same price for repairs, no matter how fast or slow the technician performs the task. No repairs are ever performed without prior authorization from you, the customer. Thus the term, (Up-Front Pricing).

OUR TOP SERVICES

R

A/C Repair

Our highly experienced, licensed technicians provide free consultation to help you decide on the best system for you, and we supervise the project along every phase of the process to guarantee quality results.

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Temperature Zoning

Zoning your HVAC system will allow you to control temperatures in each room independently and also control which rooms are being supplied with conditioned or heated air.

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Residential Financing

Windy City Air Conditioning & Heating is proud to be able to offer equipment financing to qualified customers utilizing GE Money or Viewtech Financial.

OUR GOAL

Our goal is to make sure you have the best air quality in your home or business. We have put together some helpful tips that will save you time, money and headaches. If you have any suggested videos you would like to see email us at info@windycityair.net. Below are a few topics we talk about.

Filters for your home or business
How to set your thermometer for seasonal weather
How to save money on your electric bill
Changing batteries in your smoke and carbon monoxide detectors.

Happy Customers

Totally Honest...!

ANONYMOUS

“We needed an A/C person fast so I called Windy City and they were totally honest and said they couldn’t make it until late that evening. We got updates on the arrival time and about 7:00pm our door bell rang. It was an easy fix, thank goodness, and so we recommended them to a friend who needed a whole new A/C system. Our friends were so please with the price and the service. Whew, as you don’t want to lose a friend over a recommendation. Windy City came out again for our winter check up and again a great experience. Our tech knew all about humidifiers, a rare thing to find in Las Vegas. We are so please with Windy City….thanks to Chicagoans in the Desert for helping us find them. “

Looooove this company!

CHRISTINE O

Looooove this company. Couldn’t say nicer things about Paula. They came and checked out our air when we purchased a new home and couldn’t have been more informative or kind.

SERVING THE ENTIRE LAS VEGAS VALLEY

LAS VEGAS

SUMMERLIN

HENDERSON

N. LAS VEGAS

GREEN VALLEY

SUN CITY ANTHEM

The Room Temperature Room

Can we just say, we love this!

Tips to Insulate Your Windows for Summer

As summer rolls in and temperatures rise in Las Vegas, keeping cool is sure to be foremost on your mind. This is particularly true for those residing in desert environments. Air conditioning is a must, of course, but don't forget your windows. You need to keep that...

Get Your Air Conditioner Ready for Summer

Before you know it, Summer will be here in the Las Vegas valley. Anyone who lives in Vegas, knows what that means. Scorching hot days. Will your air conditioner be ready to meet the challenge? After several months of a break, your AC unit probably needs a bit of...